Serve as a trusted technical advisor for SOC teams, guiding them through integrations and alert analysis.
Manage a book of customer accounts as their primary technical point of contact, driving satisfaction and value.
Advocate internally for customer needs and contribute to self-service documentation and enablement.
Dropzone's mission is to scale cybersecurity beyond human limits by augmenting security engineers with an army of AI specialists. They are a venture-backed, award-winning company disrupting the $200B+ cybersecurity market with a team experienced in cybersecurity, AI/ML, and SaaS.
Support strategic customer accounts as a technical resource, partnering with TAMs.
Lead technical discovery for strategic customers to understand workflows.
Review investigations to identify tuning opportunities and improve trust.
Dropzone AI scales cybersecurity by augmenting human analysts with AI security specialists. The company is venture-backed with deep expertise in cybersecurity, AI/ML, and SaaS.